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Contact TeaTapee

Questions about your order, our 15-herb blend, or a wholesale enquiry? Reach a real member of our team — we’re glad to help.

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Quick answers

Where is my order?

You’ll receive a tracking link by email once your order ships. You can also track your shipment here. If your tracking hasn’t updated in a few days, email us your order number and we’ll chase it for you.

How does the 30-day money-back guarantee work?

If you’re not satisfied, contact us within 30 days of delivery and we’ll make it right with a refund or replacement. Full details are on our Refund & Returns page.

Which countries do you ship to, and how long does it take?

Tapee Tea is dispatched from Thailand. Destinations, delivery times and costs are listed on our Shipping page, and you can follow any order on our Shipment Tracking page.

What’s in Tapee Tea? Are there allergens?

Tapee Tea is a 15-herb caffeine-free blend — the full ingredient list is on the product page. It’s a herbal tea for everyday enjoyment, not a supplement or medicine. If you have a specific dietary or allergy question, just ask and we’ll help.

We only use the details you provide to respond to your enquiry and never sell your information. See our Privacy Policy for how we handle your data.

Every order is covered by our 30-day money-back guarantee, offered in addition to any statutory consumer rights that apply to you — including a UK right to cancel within 14 days of delivery under the Consumer Contracts Regulations 2013. Full details on our Refund & Returns page.

Tapee Tea is a herbal tea blend for everyday enjoyment. It is not a medicine, supplement or treatment, and is not intended to diagnose, treat, cure or prevent any disease. Full ingredients are shown on the product page. See our Disclaimer for details.

Shipping Refund & Returns Privacy Terms & Conditions Disclaimer